Duration: 30 mins
Description:
What is feedback? How important is it and can it be used to improve performance? How should we receive feedback, and how can we deliver productive feedback?
Who it's for:
anyone who wants to improve their skills in giving or receiving feedback
Outline:
This set of four modules takes you through the principles of giving good feedback which will motivate rather than have a destructive effect on the individual or team. The course covers:
why we need to give feedback
the actual process of both giving and receiving feedback
hints and tips
Number of modules: 4 modules, listed below
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| | | Giving and Receiving Feedback: What is feedback? |
| Duration: | | 10 mins |
| Description: | | What constitutes effective feedback? Why is it important?
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| |
| | | Giving and Receiving Feedback: Giving feedback |
| Duration: | | 10 mins |
| Description: | | The ground rules on how to prepare and give your message: a checklist.
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| |
| | | Giving and Receiving Feedback: Receiving feedback |
| Duration: | | 10 mins |
| Description: | | How can we receive feedback constructively? How do we decide what to do with feedback, and how can we use it to improve performance?
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| |
| | | Giving and Receiving Feedback: Top tips for giving feedback |
| Duration: | | 5 mins |
| Description: | | Key points to remember when giving feedback.
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